Frequently Asked Questions
My school requires an invoice before sending payment. How do I do this online?
Please fill out a field trip request form online, and mark ‘check’ as your payment type. In the section of the form that asks for additional comments, please request an invoice here. We will create an invoice for you and send it to the contact listed on the form.
Am I guaranteed the date that I’ve listed on my field trip request form?
No, but we do try to book one of your top 3 dates. We do our best to keep our online calendar as up to date as possible, but it is not always 100% accurate. If you’d like to make sure that a specific date is available before booking, please give us a call at (618) 466-9930 or email us at email@example.com.
I’ve submitted my field trip request form. Now what?
After we receive your form, one of the members of our Education Team will reach out to you via email to confirm your date and time, as well as clarify any other details that we may need. You will also receive a detailed email regarding your field trip 1 – 2 weeks out from the program date. If you don’t hear from us within 7 – 10 days of submitting your form, please reach out — your form may have not submitted!
What should we wear or bring?
Almost all of our programs are entirely outdoors, so be sure to wear weather appropriate clothing, as well as closed toed shoes. We go out in rain, snow, and sun. Water bottles, sunscreen, and bug spray are also encouraged.
What if there’s inclement weather?
In the case of inclement winter weather or thunderstorms, your program will be rescheduled to an agreed upon date or cancelled. We close for winter weather when Alton Public Schools close.
What will we be doing during the program?
The program activities will vary based on the topic. Plan to spend lots of time outside, go for a hike, discover new things in nature, and participate in fun, age – appropriate activities! Interested in learning more about the specific activities for the program? Drop us a line at (618) 466-9930, or email firstname.lastname@example.org.
Do your programs meet NGSS Standards?
Most of our programs meet the Next Generation Science Standards. Please contact us for more details.
Can we eat lunch there?
Absolutely! There are picnic tables all around the outside of Talahi Lodge that are perfect for picnics. We do not have food service on site, so be sure to pack your own lunch!
What else can we do there before/after our program?
Visitors are welcome to enjoy roughly 7 miles of trails, as well as Discovery Woods, our certified Nature Explore classroom.